genn.tech

IT for people who care about their setup.

Dom Gennane β€” 24+ years in IT. Based in Sydney, working remotely everywhere.
I take on the jobs I actually enjoy. Studios, servers, storage, and everything in between.

What I actually enjoy doing

No generalist nonsense. These are the jobs I'm good at and give a damn about.

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Audio Interface Tuning

Driver setup, sample rate conflicts, aggregate devices on macOS, ASIO on Windows, eliminating dropouts and crackling. Works with any interface β€” Focusrite, MOTU, UA, RME.

from $90
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System Optimisation

Optimise your Mac or Windows machine for recording and streaming. Kill background processes, tune CPU scheduling, configure OBS audio routing, and fix real-time performance issues.

from $90
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VST / AU Plugin Reinstalls

Broken plugin paths after an OS upgrade, authorisation chaos, missing instruments. I'll clean it all up methodically β€” no data loss, no guessing.

from $80
πŸ–₯️

Self-Hosted Infrastructure

Proxmox, Docker, Portainer, Nginx reverse proxies, Tailscale, Pi-hole. Get off the subscription treadmill and run your own stack, properly.

from $110
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NAS Setup & Config

Synology, TrueNAS, or DIY builds. Storage pools, SMB shares, snapshot replication, remote access, and backup policies that actually work.

from $110

All prices ex. GST. Remote sessions via secure screen share. Local (Sydney) on-site available β€” travel fee may apply. After-hours at 1.3x rate.

Straight-up pricing

No call-out fees. No surprise charges. Pay for what you actually need.

Hourly
$95/hr
One-off sessions, troubleshooting, and smaller jobs. Billed in 30-minute increments after the first hour.
  • βœ“ All service types
  • βœ“ Remote or on-site (Sydney)
  • βœ“ No minimum commitment
  • βœ“ Invoice after session
Book a session
Monthly Retainer
$149/mo
Ongoing support for studios, home labs, and small businesses. Priority access, proactive check-ins, and peace of mind.
  • βœ“ Up to 2hrs remote support/month
  • βœ“ Priority same-day response
  • βœ“ Covers all service types
  • βœ“ Additional hours at $80/hr
Let's talk

All prices ex. GST. The average Sydney IT support rate is $135–$225/hr. You're getting senior-level work at freelancer rates while I build my client base.

Outside the day job

Cloud timelapses, Sydney hyperlapses, and music production. Shot on iPhone 16 Pro, iPhone 12 Mini, and Insta360 Flow 2. Produced in Ableton Live.

What I'm working on

Current projects, ideas in progress, and things I'm figuring out.

Tips & tricks

Things I've learned from studio setups, timelapses, and keeping tech running. No fluff.

Who is genn.tech?

I'm Dom Gennane β€” I've been fixing, building, and managing IT systems since before most people had broadband. Over 24+ years across Apple Authorised service, cloud infrastructure, MSP environments, and enterprise support.

I started genn.tech to take on the work I actually find interesting. Home studios, self-hosted infrastructure, NAS builds, and getting systems to perform the way they should. Not generic helpdesk tickets.

When you contact genn.tech, you get me. No juniors. No ticket queues. No call centres. Just someone who knows what they're doing and explains it plainly.

24+years experience
4k+endpoints managed
AU + Remoteavailability
πŸŽ™οΈAbleton Live
πŸŽ›οΈAudio Interfaces
🍎macOS
πŸͺŸWindows 10/11
🐧Linux
πŸ–₯️Proxmox / Docker
πŸ’ΎSynology / TrueNAS
🌐Tailscale / VPN
☁️Microsoft 365
πŸ”Entra ID / Azure AD
πŸ“‘Ubiquiti Networking
πŸ“±JAMF / Intune MDM

How it works

01

Get in touch

Email, call, or SMS. Tell me what you're trying to achieve β€” as much or as little as you know.

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02

We scope it

Quick chat to understand the job. I'll give you a clear time and cost estimate before we start β€” no surprises.

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03

I get it done

Remote session or on-site if you're in Sydney. You watch, I explain what I'm doing and why.

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04

Done properly

Invoice after the session. Follow-up if anything needs tweaking. No lingering issues.

Let's get your setup sorted

Based in Casula, NSW. Remote sessions available anywhere in Australia. On-site in Sydney.

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Phone / SMS 0425 002 220
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Location Casula, NSW β€” remote Australia-wide, on-site Sydney
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Hours Mon–Fri 8am–6pm AEST Β· After-hours available
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Response time Usually within a few hours Β· Same day for retainer clients